FAQs

Most of our trips are through preferred suppliers that pay us commission n the booking after the customers travel. The cost to the customer is no more than if they booked it themselves directly with the supplier themselves and in some cases it is cheaper to go through us because we get preferred pricing from the supplier based on our volume with that supplier. In some cases we will charge a service fee if the supplier pays no commission such as airline tickets. When booking air as part of a package that fee doesn’t apply.

Using a travel advisor from Cruise Adventure and Travel gives you a more personalized experience than booking online and sometimes we are cheaper. We will give you a detailed quote and include all costs associated with a trip, whereas some online services don’t show you all the fees and taxes associated with a trip. We are experts who can find the best deals on flights, cruises, all-inclusives, hotels and activities. We are often available 24/7 in case of problems. And there’s usually no extra cost to use us.

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable

Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.

You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.